Privacy Policy

The Privacy Policy is part of the General Terms and Conditions governing the application.

Version: 1.0
Last update: June 22, 2022

Data on the data controller:

• Data Controller: AAA GAMES STUDIOS, S.L.
• Address: Calle Poeta Joan Maragall, 22, 1º, CP: 28020, Madrid.
• CIF: B-88246574

If you have any doubts or questions, you can contact us directly at the following address: users@aaagamestudios.com

We reserve the right to modify or adapt this Privacy Policy at any time. Therefore, we recommend you to review it, and if you have registered and access your account or profile, you will be informed of the changes.

We will then proceed to report on the data collected by us:

CONTACT BY E-MAIL:

We will collect your email address for the following purposes:

• Register as a user in the application.
• Respond to your inquiries, requests or requests.
• Manage the requested service.
• Keep you informed about services or news.
• Communicate championships, raffles that we carry out.
• Communicate to you the winning prize in case you are one of the lucky ones.
• Communicate to you the results of the championship in case of participation.
• Communicate commercials concerning the application and the video game.

The legitimate basis for carrying out such treatment is the following:

The acceptance and consent of the interested party, that is to say, that the user and/or player gives us his consent through a voluntary action, as in cases where to make a request it is necessary to fill out a form and click on the send button, the completion of the same will necessarily imply that he has been informed and has expressly given his consent to the content of the clause attached to the form or acceptance of the privacy policy.

The data will be kept by us as long as the user and/or player does not withdraw his/her consent.

PLAYERS:

We will collect players' data for the following purposes:

• Nick of the player when he/she provides it to register in the application and manage his/her registration.
• Matching the Nick of the player with the email for your link and to provide the results of the tournaments and communication of awards and / or timely events.
• To make the appropriate arrangements for the management of the application.

The legitimate basis for carrying out such processing is the following:

The acceptance and consent of the interested party, i.e., that the user and/or player gives us his or her consent through a voluntary action if necessary.

The data will be kept by us as long as the user and/or player does not withdraw his/her consent.

QUALITY SURVEYS:

We will collect player data for the following purposes:

• To assess the degree of quality in the service provided.
• Improve the services offered.

The legitimate basis for carrying out such processing is the following:

The acceptance and consent of the interested party, i.e., that the user and/or player gives us his or her consent through a voluntary action if necessary.

The data will be kept by us as long as the user and/or player does not withdraw his/her consent.

In addition to the above, we would like to inform you about the following relevant points of our Privacy Policy:

Underage data?

All registered users or players must have sufficient legal capacity to be able to register. Therefore, in case of a minor under 14 years of age, he/she must have the corresponding authorization from his/her parents or legal guardians.

Will we communicate electronically?

They will only be made to manage your request, if it is one of the means of contact that you have provided us.

If we send commercial communications, they will have been previously and expressly authorized by the player.

What security measures do we apply?

You can rest assured: We have adopted an optimal level of protection of the Personal Data we handle, and we have installed all the technical means and measures at our disposal according to the state of technology to prevent the loss, misuse, alteration, unauthorized access and theft of Personal Data.

To which recipients will your data be communicated?

Your data will not be disclosed to third parties, unless legally required. In particular, they will be communicated to the State Agency of Tax Administration and to banks and financial institutions for the collection of the service provided or product purchased, as well as to the persons in charge of the processing necessary for the execution of the agreement.

In case of purchase or payment, if you choose any application, platform, bank card, or any other online service, your data will be transferred to that platform or will be treated in their environment, always with maximum security.

When we order it, the web development and maintenance, web hosting/hosting company will have access to our web site. They will have signed a service contract that obliges them to maintain the same level of privacy as we do.

Any international transfer of data when using American applications will adhere to the Privacy Shield agreement, which ensures that American software companies comply with European data protection policies on privacy.

What rights do you have?

• To know if we are processing your data or not.
• To access your personal data.
• To request the rectification of your data if it is inaccurate.
• To request the deletion of your data if they are no longer necessary for the purposes for which they were collected or if you withdraw your consent.
• To request the limitation of the processing of your data, in some cases, in which case we will only keep them in accordance with the regulations in force.
• To submit your data, which will be provided to you in a structured, commonly used or machine-readable format. If you prefer, we can send them to the new person in charge that you designate. This is only valid in certain cases.
• To file a complaint with the Spanish Data Protection Agency or competent supervisory authority, if you believe that we have not attended you correctly.
• To revoke consent to any processing for which you have consented, at any time.
• If you change any information, please let us know so that we can keep them updated.

Do you want a form to exercise your rights?

• We have forms for the exercise of your rights, ask for them by email or if you prefer, you can use the forms prepared by the Spanish Data Protection Agency or third parties.
• These forms must be electronically signed or be accompanied by a photocopy of the ID card.
• If someone is representing you, you must attach a copy of their ID card, or have them sign it with their electronic signature.
• The forms can be submitted in person, sent by letter or by mail to the address of the person in charge at the beginning of this text.

How long does it take for us to respond to your exercise of rights?

It depends on the law, but at the most in one month from your request, and two months if the issue is very complex and we notify you that we need more time.

How long will we keep your personal data?

• Personal data will be kept for as long as you remain associated with us.
• Once you unsubscribe, the personal data processed for each purpose will be kept for the legally stipulated periods, including the period in which a judge or court may require them in accordance with the statute of limitations for legal actions.
• The data processed will be kept until the expiration of the aforementioned legal terms, if there is a legal obligation to maintain them, or if there is no such legal term, until the interested party requests their deletion or revokes the consent given.
• We will maintain all information and communications relating to your purchase or the provision of our service, for the duration of product or service warranties, to address potential claims.